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Video FAQ:

Q: How come the video does not load? Or how come I get a message that the video is unavailable?
A: Sometimes the video takes time to load. If it does not load, give it a few minutes and click “refresh” on your browser.

Q: The video is extremely choppy. It stops every 5 seconds!
A: This is due to your connection speed or congestion in the internet. If the video is very choppy, press the pause button and let the video load. You can see how much the video is loaded by looking at the progress bar. TIP: you can load multiple episodes by opening them each in a new browser window or tab. Let it load and come back to watch them all.

Q: The video simply fails to load after several attempts!
A: This might be because the video is no longer available. Please let us know by reporting the video problem. And then we can find replacement videos ASAP.